SUCHE
Fallstudie: 2009
Aufrufe letzte 30 Tage: 5
€ 24,95
Zaugg, A.D. (2008), Online Complaint Management at Swisscom: A Case Study
Autor: Dr. Alexandra Daniela Zaugg
To date online complaint management has received only limited attention from both scholars and...
Fallstudie: 2008
Aufrufe letzte 30 Tage: 1